Frequently Asked Questions, FAQs

Tazonta’s Bulk Disbursement Processing service allows businesses to pay multiple recipients, such as casual workers, in one go. Disbursements can be processed daily, weekly, or monthly using Airtel Money, MTN Mobile Money, or direct bank transfers.

To set up bulk disbursements, simply contact our support team, and we will guide you through the process of onboarding your business. Once registered, you’ll be able to upload recipient details and process disbursements through our secure platform.

Tazonta supports both Airtel Money and MTN Mobile Money (MoMo) for sending, receiving and processing disbursement. You can choose whichever platform is most convenient for your recipients.

Yes, a small transaction fee applies for each disbursement processed, depending on the method of disbursement (Airtel Money, MTN MoMo, or bank transfers). Our team will provide a detailed breakdown of applicable fees when you sign up.

The maximum amount depends on the platform you’re using (Airtel Money, MTN MoMo, or bank). Each has its own transaction limits, and we will help you manage these based on your needs.

Sending and Receiving made via Airtel Money and MTN MoMo are typically processed instantly, while bank transfers may take minutes to  one business days depending on the recipient’s bank.

Yes, Tazonta is authorized by both Airtel and MTN to offer official mobile money services, allowing us to process transactions securely and efficiently

Tazonta offers a variety of banking services including deposits, withdrawals, transfers, and bill payments through partnerships with leading banks such as Ecobank, Equity Bank, BPR, and Bank of Kigali.

You can find Tazonta in Kicukiro, Kagarama or you can use our website or contact our customer service to locate the nearest agent.

Absolutely. We ensure all transactions are handled securely through our authorized partnerships with telecom operators and banks, adhering to strict security standards and compliance measures. We provide proof of transactions and statements.